How
to set up Telephone Counselling:
The first thing to do is to ring the Here To Listen Counselling Practice (Manchester) on 0161 7890547
or email me online, to check that I am the right Counsellor for you, and that Telephone Counselling is the right form
of Counselling for you.
All Counselling is confidential.
You can ask any questions you want to about how the Telephone
Counselling Service works. You can also email me for information. Once you have agreed to proceed and paid for the session, a date and
time will be booked for the first session (at a suitable time for both client and therapist). You
will be responsible for making the call (we use a standard rate landline number), if you are unable to make the call
at the time arranged, and you have not given 24 hours notice of this, you will lose
the booked session.
If you need to cancel, or rearrange a call time, 24 hours notice must be given to avoid
the loss of the booked session. If we need to cancel or rearrange the time or date, as much notice
as possible will be given to you, and you will be credited if an alternative
time cannot be agreed.
Payment for each session must made in advance of the session.
At the end of the first session you are under no obligation
to book another one, the choice is entirely up to you. If the therapist feels that Telephone Counselling
is not the best form of therapy for you, they will try and refer you to an alternative service.
Calls can be booked for daytime or evening sessions, and you can choose a
30 minute session or 60 minute session.
If we
feel that it is in the best interests of the client; we reserve the right to cease Counselling work with that client.
Any verbal abuse or threatening language will not be tolerated.
